At Astha Green Life (আস্থা গ্রিন লাইফ) we are committed to protecting your privacy. This policy explains what information we collect when you visit our website or order from us, how we use it, who we share it with, and the choices you have.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information you give us
When you place an order or contact us, we collect:
- your mobile number (used to identify your orders);
- your name;
- your delivery address;
- any note you add to your order, and messages you send us on WhatsApp or Facebook.
Information collected automatically
When you use the website we collect usage data such as your device's IP address, browser type, the pages you visit and when, and the page or advertisement that brought you to us.
If you start an order and leave before finishing it, we may keep what you typed (such as your mobile number and the product you chose) so that our team can call you to help complete it.
Cookies and tracking technologies
We use cookies and similar technologies to keep the website working, to remember your choices and to understand how it is used. We may also use advertising and analytics tools, such as the Meta (Facebook) Pixel and Conversions API and Google Tag Manager, to measure our advertising. Where order information is shared with these platforms for that purpose, identifiers such as your phone number are cryptographically hashed before they are sent.
You can manage or disable cookies in your browser settings, although some parts of the website may then not work as intended.
How We Use Your Information
- To process, confirm and deliver your orders, including calling or messaging you about them.
- To answer your questions and requests.
- To ask how a product worked for you, and to tell you about products similar to those you bought or asked about, unless you ask us not to.
- To prevent fraudulent orders and keep the website secure.
- To understand how the website and our advertising perform, and to improve them.
- To comply with our legal obligations.
Who We Share It With
- Courier partners, who receive your name, mobile number and delivery address to deliver your order.
- Advertising platforms (Meta and Google), which receive hashed identifiers to measure our advertising.
- Authorities, when the law requires it.
We do not sell your personal information.
How Long We Keep It
We keep your information only as long as we need it for the purposes in this policy, including to meet legal, accounting and dispute-resolution requirements.
Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, change, disclosure or destruction. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You may ask to see the personal information we hold about you, to correct it, or to delete it, and you may opt out of marketing messages at any time. We may need to keep some information where the law requires it.
Children's Privacy
Our website is not directed at children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has given us personal information, please contact us and we will delete it.
Links to Other Websites
Our website may link to other websites, such as Facebook or WhatsApp. We are not responsible for their content or privacy practices; please read their privacy policies.
Changes to This Policy
We may update this policy from time to time. The updated policy will be posted on this page with a new date.
Contact Us
- Phone: 01714846658
- WhatsApp: 01714846658
- Facebook: facebook.com/AsthaGreenLife
- Address: Bonbelghoria Bypass, Natore Sadar, Natore