Welcome to Astha Green Life (আস্থা গ্রিন লাইফ)!
These terms and conditions set out the rules for using the Astha Green Life website, located at https://asthagreenlife.com, and for buying the herbal hair and skin care products we make. By using this website or placing an order, you accept these terms. If you do not agree with them, please do not use the website.
Orders, Pricing and Payment
All orders placed through this website are Cash on Delivery (COD) unless otherwise agreed. Payment is made in Bangladeshi Taka (BDT) to the delivery agent when your order is handed over.
After you place an order, a member of our team may call the mobile number you provided to confirm the order and delivery details. We reserve the right to cancel any order we are unable to verify.
Prices, offers and delivery charges shown on this website may change without prior notice. The price that applies to your order is the price shown when you placed it.
Delivery
We deliver throughout Bangladesh by courier. Delivery usually takes 2–4 days, depending on your location and on circumstances beyond our control.
Please make sure the delivery address and mobile number you give are correct and reachable. We are not responsible for failed deliveries caused by incorrect contact details or the recipient being unavailable.
Checking Your Order, Returns and Refunds
You may check the parcel when it is delivered, before you pay. If something is wrong — a broken or leaking bottle, a damaged jar, or the wrong product — you can return it to the delivery agent there and then.
If you find a problem after delivery, we will replace the product or refund its price on these conditions:
- You notify us within 3 days of receiving the product.
- You give clear evidence of the problem, such as photos.
- For hygiene reasons, an opened or used product can be returned only if it was faulty when it arrived.
Refunds are not made for products damaged by misuse or improper storage, or for requests made after the 3-day notification period. A skin or scalp reaction is not a fault in the product; please patch-test first as described below.
To ask for a refund or replacement, contact us on 01714846658 or WhatsApp 01714846658 with your order number and the problem. Once approved, refunds are made within 7–10 working days.
Product Information
Our products are herbal cosmetics for external use. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Results vary from person to person and need regular use over several weeks; we describe only what research and traditional use support, and we do not promise any particular result.
Herbal products can cause a reaction in some people. Before first use, apply a little behind your ear or on your inner arm and wait 24 hours. Stop using a product if it causes itching, redness or burning. If you are pregnant, breastfeeding, or buying for a child under 12, please ask a doctor first. Follow the directions and storage advice on each product. The full ingredient list is printed on every bottle and jar.
Our products are made by hand in small batches, so colour, scent and texture can vary slightly from batch to batch. Coconut-based oils thicken or set in cold weather; this is natural and does not affect quality.
Cookies
We use cookies. By using this website you agree to our use of cookies as described in our Privacy Policy.
License
Unless otherwise stated, Astha Green Life and/or its licensors own the intellectual property rights for all material on this website, including the logo, product photographs, illustrations and text. You may view it for your own personal use, subject to these terms. You must not:
- republish material from this website;
- sell, rent or sub-license material from this website;
- reproduce, duplicate or copy material from this website; or
- redistribute content from this website.
Limitation of Liability
To the maximum extent permitted by law, Astha Green Life is not liable for any indirect, incidental or consequential loss arising from the use of this website or our products. Nothing in these terms limits or excludes liability that cannot be limited or excluded under the law of Bangladesh.
Changes to These Terms
We may update these terms from time to time. The updated terms will be posted on this page with a new date.
Contact Us
- Phone: 01714846658
- WhatsApp: 01714846658
- Facebook: facebook.com/AsthaGreenLife
- Address: Bonbelghoria Bypass, Natore Sadar, Natore